Résume

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Joshua Spann

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An Information Technology Wizard specializing in hardware, software, as well as end-user support and design.

Professional & Work Experience

SIUE School of Nursing (August 2017 - Present)

Technology Support Associate with a working title of SLCHS Technology Support Specialist

• Core duties

  • Overseer of all SIUE Simulation Center technology at both the Edwardsville and Carbondale campuses
  • Laerdal Simulator hardware and software operation, maintenance & support
  • Customizing LLEAP interface and scenario files to improve simulation lab efficiency
  • Systems administration for 3rd-party EHR and Sim Management systems
  • Maintaining a simulation network via VLAN software
  • Immediate and real-time troubleshooting and support on simulation hardware and software
  • Issue documentation and tracking through a variety of ticketing systems
  • Maintenance and support for healthcare technological equipment including Medtronic, Zoll, Alaris, Stryker, and other common hospital equipment
  • Tech implementation and design specs for simulation lab and new simulation building
  • Managed and consulted on acquisitons for new simulation lab technology
  • Administration of on-site Simulation IQ system

• Improved Simulation Center Workflows

  • Redesigned and simplified the LLEAP Instructor Application's default interface
  • Developed custom .NET plugins in C# for the LLEAP software suite
  • Designed and engineered a custom, full-stack, web-based inventory management system using a LAMP stack
  • Implemented and customized a self-hosted Wordpress site that emulated an Electronic Health Record system
  • Created a custom Blender3D extenstion to speed up manual video editing of subtitles
  • Created a custom Qualtrics survey with custom JavaScript to track lab usage
  • Implemented instructions on utilizing QR codes to complete digital student evaluations
  • Video Editing & Recording
  • Custom database and ticketing systems
  • Establishing remote connections to control multiple simulators from a single device

• General Device Administration

  • Management, administration and daily usage of a EMS SimulationIQ installation
  • Software installation, maintenence, support, and training
  • Simulation hardware troubleshooting and repair
  • Data recovery from a failed RAID 1 system
  • Fixing issues with small network printers
  • Calibration of specialty devices
  • Management of Crestron and SVSi multimedia server devices
  • Periodic software updates and administration of Windows, Macintosh, & Linux devices
  • Troubleshooting real-time problems and issues to ensure smooth operation of simulation lab
  • Documentation of Specialized, in-house & 3rd-Party Tools
  • Creating documentation for non-technical personnel
  • Mid-simulation support

• Professional Accomplishments

  • Guest presenter at a Laerdal Simulation-User-Network conference on simulator maintenance
  • Acted as a technological consultant for a variety of groups, including the planning group for a proposed future simulation annex building and other institutions
  • Presented at St Louis Simulation Interest Group Meetings
  • Training for various technical and non-technical team members
  • Member of the SIUE Emerging Technologies in Education Committee (voice, no vote)
  • Provided insight in the Nursing School's Simulation Steering Committee
  • Assisted in implementation of Mursion virtual simulations in sim lab annex
  • Ensured that lab technologies met SIUE's ITS policy requirements
  • Providing documentation and assistance to other technicians at other institutions
  • Presented tours of the simulation center and its technologies
  • Communication with multiple vendors, including Laerdal, Anatomage, Gaumard, MedDispense, and others
  • Implemented immediate solutions to compensate for inefficient progess in the lab and ensure all parties were on time
  • Set up and ran demo simultions for visiting local-district congress, scholars, and other guests
  • Aided in university research projects (for the Nursing and Engineering departments)
  • Acted as voice of patient/doctor until the role was transferred to instructors and Sim-Education Specialist team members

• Technologies Used

  • Laerdal hardware and software (LLEAP)
  • Guamard hardware and software
  • Efficient IP
  • Filedrop
  • Visual Studio
  • Office365 environment including Outlook, Office Online, Forms, PowerAutomate
  • Spiceworks
  • LAMP servers
  • Anatomage Table hardware and software
  • Mursion software and custom hardware tailored for usage
  • Windows, Apple, Android, Linux, and ChromeOS operating systems
  • Wordpress
  • Utilization of common VM architectures
  • Self-made software solutions
  • Various AI solutions

Joshua Spann Design, formerly Monada Software (February 2017 - March 2020)

Founder, Owner, Software Engineer

• Created a small-scale startup that focuses on helping smaller businesses with custom and 3rd-party web-based technologies
• Website Analysis, Development & Design
• Acted as a consultant, developer, administrator, and educator for a variety of clients
• Designed logos and created 2D and 3D renderings (still images and video) for specific client needs
• Implementation of various platforms for clients including Weebly, Wordpress, Squarespace, Facebook, and Wix
• Custom web-application solutions using up-to-date code and practices
• Usage of a LAMP stack, HTML, CSS, JavaScript, PHP, SQL
• Server & Hosting Portal Maintenance
• Consultation and unbiased advice on services, platforms, and technologies for the client's benifit above all else
• Small web-hosting services for 1 year and 3 months, now discontinued
• Computer reimaging and repair services for 2 months, now discontinued

Datix (June 2016 - Feb 2017)

Software Engineer

• Worked with 5 core platforms involving Epicor, Salesforce, Scribe, Magento, and MS Dynamics
• Lead Salesforce developer
• Developed custom extensions and plugins for Epicor CRM
• Utilised C#, VB, Apex, Visualforce, the Aura Framework, SOQL/SOSL, and TSQL
• Implemented a subscription-service for custom Scribe-Epicor connectors
• Built connectors in Scribe to connect Epicor to Salesforce and other platforms
• Presented to entire company on the Salesforce platform and how it is used in company projects
• Training of others on the utilization of the Scribe and Salesforce platforms
• Backed up CDs and legacy software

Cardinal Catastrophe (Mar 2016)

Temp Web Developer

• Part time web UX developer and associate designer
• Worked on an in-house management system and its frontend, FIRST and FREUD
• Improved layouts for more responsive web design
• Added display logic to showcase relative content dynamically

Vivant Entertainment (Sep - Dec 2015)

MS Access Developer

• Contracted through SIUE's CMIS department to have a senior assignment involving real-world experience
• Team project of 7 senior CMIS students to build an application for a local business
• Lead developer
• MS Access & macros development
• VBA & SQL development
• Extending a custom, third-party theme to work with more dynamic queries

Illinois Valley Hardwoods (Jun - Jul 2015)

Billing, Sales, Developer

• Worked with the Quickbooks software to handle company finances such as accounting, billing
• Developed a website that displayed inventory listings and performed price calculations by vendor/client
• Managing business finances within the scope of my position
• Loading, unloading, and transportation of flooring and carpeting to local sites
• Sales agent and performed related duties
• Inventory management
• Janitorial work

Hortica Insurance (Jun - Aug 2014)

IT Delivery Intern

• An agreed job-shadowing/internship via SIUE's CMIS department and Hortica
• Job shadowing and assisting various IT support staff
• Implemented a custom PDF signature solution
• Printer maintenence and support
• Network troubleshooting
• Conference room preparation and setup
• Supporting IT Development by keeping software infrastructure at the proper versioning
• Assistance in migrating personnel to new company-supplied smartphones
• Data deletion and management
• Cleaning phones and other devices
• Documentation on various issues

Volunteer

St. Louis Simulation Interest Group (Sep 2018 - July 2021)

Cheif Technology Officer

• Implemented website overhaul with cost-saving methods and platforms
• Provided consultation and direction for IT use and implementation
• Presentations on a variety of topics, tools, and technologies
• Attended and provided input at leadership meetings
• Website design & maintenance (2019 - Present)

Education

SIU Edwardsville (Jan 2023 - Present)

• Pursuing accelerated MBA with a focus on Computer Management & Information Systems and Project Managment

SIU Edwardsville (Aug 2010 - Dec 2015)

• Major: Computer Management & Information Systems
• Minor: Art Studio (2D Design)
• GPA: 2.72
• Member of the St Louis Student Chapter of AITP
• Presented for outstanding senior project
• Presented at local chapter of AITP on Linux/Unix

Jersey Community High School (Aug 2006 - May 2010)

• Graduated with special honors in the Social Sciences
• Played tennis and trained new team members
• Earned the 2010 PAC Panther Aethletic Pride Award
• Performed in concert, symphonic, and jazz bands

For a comprehensive listing of my accomplishments and experience, visit https://joshuaspann.com/doc/tip/resume.htm